Apple is rejecting an update to the @basecamp app in part because our app include a link to web-based help pages that have information about a paid version of Basecamp 😮. Nothing changed in this app update from how that's been since forever. Now a scramble to hide help links 👌
The capricious review process that Apple subjects app devs to is such a stain on the company's relationship with its ecosystem. It feels so utterly unnecessary, with such little upside, and such serious downsides. Apple may be the most benevolent in Big Tech, but it's still in it
It also highlights what a glorious anomaly the web is as an application platform. Free from capricious overlords. Viva the open web. Viva email. Viva all open platforms.
You can follow @dhh.
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