Facebook was tricking 5-year olds into spend hundreds or thousands on platform games, then refusing to refund the charges when shocked parents found out. Facebook employees referred to big-spender kids as “whales”, and kept denying refunds 😦 https://www.revealnews.org/blog/a-judge-unsealed-a-trove-of-internal-facebook-documents-following-our-legal-action/ …
Employees knew that the kids were being exploited, and that they were overwhelmingly likely to confuse the in-game charges with game money, not real money. But Facebook just kept profiting from the confusing and kept denying refunds. This is a sick company.
Every day you’re using Facebook, you’re voting with your presence and attention for “more of this please”. Make 2019 the year you start doing less of that. If you’re unable to quit entirely, cut back. If you’re a business, consider going #FacebookFree.
You can follow @dhh.
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