DHH+ Your Authors @dhh Creator of Ruby on Rails, Founder & CTO at Basecamp, NYT best-selling author, and Le Mans 24h class-winning racing driver. Feb. 06, 2019 1 min read + Your Authors

“But this is all semantic tap-dancing, meant to distract from the core problem: Instacart & DoorDash, two Silicon Valley giants that could afford to pay workers a fair wage, have figured out a clever way to use customer tips to lower their labor expenses”  https://www.nytimes.com/2019/02/06/technology/instacart-doordash-tipping-deliveries.html?smid=nytcore-ios-share 

It’s truly astounding that these companies thought that pocketing the tips customers intended for workers would just get the a-okay from everyone, once their scheme was revealed. So dark. Yet another stain on that unicorn culture of max capture, max extraction.

Imagine sitting around the executive table and someone suggests “what if we just kept tips for ourselves but told everyone that workers were getting them?”, and then everyone else just goes “great idea!!” 🦄☠️

Instacart has raised $2 billion in vulture capital. Yet they still need to steal tips from workers to make it work? The true crime here though is WHERE ARE LEGISLATORS? If billion-dollar companies can rob delivery workers of tips with impunity, something is clearly broken.

You can follow @dhh.


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