This is an absolutely inspiring story of how one company transformed its culture and practices to let engineers own their code in production, with 3 SREs supporting 15-20 devs on a single monolith codebase.
One super important point: being on call rarely is a way worse experience than being on call regularly. In my experience, a six week rotation is the sweet spot.
Another: you need to have oncall buddies. They have three oncall at all times, primary/secondary can also work well.
Impressed at how well they worked to split up responsibilities: three rotations inside a single monolith is an advanced maneuver. Nice work.
My favorite detail is the CODEOWNERS file ☺️
We need more case studies like this. Thanks for sharing @molly_struve and team!! 🎉🎈
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