Correction, his name was actually Franklen - Amazon FC Ambassador 📦
You'd think they get a lot of these concerns, and this is actually a great channel to address them. Odd that Amazon pretty evidently advises otherwise.
Still the best customer service of any company, despite Amazon's marketplace becoming a black market of just bad and counterfeit products. I wonder how they will sustain this as they refocus towards widening the profitability gap in the next few years.
You can follow @_DanielSinclair.
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