Going fully remote was nice, but the real benefit was in going fully asynchronous. Here are a list of the benefits we've seen at @Gumroad:
A thread 👇🏽
All communication is thoughtful. Because nothing is urgent (unless the site is down), comments are made after mindful processing and never in real-time. There's no drama.
Because everyone is always effectively "blocked," everyone plans ahead. It also means anyone can disappear for an hour, a day, or a week and not feel like they are holding the company back. Even me!
People build their work around their life, not the other way around. This is especially great for new parents, but everyone benefits from being able to structure their days to maximize their happiness and productivity.
This is possible because everything is documented. And because everyone talks through different text-based mediums, it's easy for people to peer into anything if they're curious (or take over if need be). There are also no meetings, and all numbers are public, so there's no FOMO.
The software we ship is well-tested and incredibly stable. It has to be, because we're never online at the same time to "deploy" together. There are rarely fires to fight, and we lower the amount of technical debt we have at Gumroad every week too!
Overall, it's a very low stress environment. Many of us don't even have Slack installed.
Yet, we're shipping the best software we've ever shipped, and growing faster than ever. Funny how that works!
Let me know if you have any questions.
Most of our internal process is documented here:
You can follow @shl.
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