Charity Majors+ Your Authors @mipsytipsy CTO @honeycombio; co-wrote Database Reliability Engineering; loves whiskey, rainbows. I test in production and so do you. 🌈🖤Black Lives Matter🖤 Jun. 20, 2020 1 min read + Your Authors

YES. ✨Engineers who are productive are happy.✨

Productivity is a trailing indicator that a LOT of things are working well. The liberty to focus your attention on the most important problem and build or fix that thing is a stunning achievement.

been thinking about why the pendulum makes effective engineering leaders, and realizing it's because our output is a sociotechnical system.

* you can't fix it by hiring/training a better team
* or refactoring the codebase
* or automation, or better tools.

ONLY all the above.

You are constantly looking for the lowest hanging fruit, addressing it, rinse and repeat. Is it flaky deploys? Is it lack of on call coverage? Is it inefficient queries?

If you have one skill set, you cannot find the bottleneck, because both problems and solutions span domains.

This is also why I like to say that teams have a dual mandate: happy users and happy engineers. These two are *not* in conflict. They should rise and fall in tandem, if the feedback loops in your sociotechnical system are properly tuned.

You can follow @mipsytipsy.


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