Patrick McKenzie+ Your Authors @patio11 I work for the Internet, at @stripe, mostly on accelerating startups. Opinions here are my own. Aug. 28, 2020 1 min read + Your Authors

It's a very "Why send a two paragraph email when a 150 page fax will do" sort of day for this recovering salaryman.

People laugh about this, but a true observation: lack of ability to upload or email routine correspondence is going to cost two firms north of $1,000 in staff time just to do this one little checkbox thing on a routine thing they both very much want to do.

And lest I throw Japan uniquely under the bus here: how is it that concatenating PDF files on a modern operating system requires you to be sufficiently computer literate to understand "Google Stack Overflow to find the right undocumented python script that ships with your OS."


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